Returns & Exchanges

At Dixxon Flannel Co., we stand by the quality of our gear and offer a 30-day window for returns or exchanges on unworn, unwashed items in their original packaging. We want to ensure you are completely satisfied with your fit, whether you're on the road or in the shop.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label; a flat-rate return shipping fee will be deducted from your final refund amount.

3

Pack Your Gear

Securely pack your items with all original tags attached and include the packing slip inside the box before sealing it for transit.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; once received at our warehouse, please allow 5-7 business days for processing.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing